Acceptable Use Policy

As a Client you agree to act in a manner acceptable to the terms and conditions of the Agreement you enter with Sureswipe and/or its registered E-Money Distributors Distributors (where available), namely OKTOPAY LIMITED, Mnasiadou & Strasikratous 10 ELMA HOUSE, 2nd Floor,  1065, Nicosia Cyprus (for the EU – except for any following referenced specific EU territories), Netlink SA, 10-12, Dorilaiou Str., 11521, Athens Greece,  for Greece and OKTOPAY Deutschland GMBH, Am Zirkus 2, Berlin, Germany,10117,  for Germany (hereinafter referred to as “OKTO”) and you also acknowledge and agree that it is your sole responsibility to comply with all applicable laws in using the OKTO services irrespective of the reasons behind the use of these services. You further agree that you must adhere to this policy of Acceptable Use.

Prohibited Activities
Sureswipe does not allow, and you agree not to use the OKTO services for activities that are in violation of any law, regulation, directive, act, and decree. Sureswipe also prohibits the use of its services for transactions that relate to the following list of items described in the table below:

1. Stolen Goods
2. Narcotics and drug paraphernalia
3. Steroids, Controlled Substances and other products that pose a threat to consumer safety
4. Cigarettes
5. Any item that infringes on a patent or violates any trademark, copyright, right of publicity or privacy and any other proprietary right under the law of any jurisdiction
6. Sexually oriented material or services that are or offensive nature
7. Weapons or knives that are regulated under jurisdictional laws, embargos and other international export/import controls. Also any firearms, ammunition and other firearm accessories that may be prohibited by law
8. Any items that endorse, enable, or tutor persons to engage in illegal activities
9. Anything that promotes racial intolerance, hate and violence
10. Anything that allows for financial gains from of a crime
11. Support Ponzi schemes and other such schemes that promise quick profits and substantial wealth
12. Certain multi-level marketing programs
13. Money orders and sale of travelers cheques
14. Anything that relates to corruption and bribery
15. Lottery contracts and annuities

Sureswipe has the right as per the OKTO Consumer Terms and Conditions to prohibit any transaction that it deems potentially fraudulent, illegal or illicit.

Approval Requiring Activities
Certain services may not be prohibited but due to their higher risk nature will require Sureswipe’s approval prior to Sureswipe accepting any payment transactions that relate to such services. The list of such services can be found in the table below.

1. Collection of donations from charities or other not-for-profit organizations
2. Sale of alcohol and tobacco products other than Cigarettes
3. E-cigarettes
4. Prescription drugs and personal medical devices
5. Sale of jewelry or dealing in precious stones and precious metals
6. Selling stored value cards and vouchers
7. Provision of escrow and companion services
8. Selling of transferable securities (including forex contracts) and other investment type instruments including interests in private entities or properties
9. Crowd funding investments
10. File sharing and Peer to Peer transfers
11. Newsgroups access
12. Airline and chartered flight / corporate jet (scheduled or unscheduled) or any other type of non- cargo air flight activities

Violations Report and Enquiries
Sureswipe encourages its clients to report any potential violations of this Policy immediately. For such reporting and to submit any other compliance specific query to Sureswipe, kindly send an email to compliance@oktopayments.com.

Updated on 26.09.2023

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